Transport Supervisor Northolt £36000 Full Time | Monday–Saturday (5 days per week) This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times. The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software. Key Responsibilities Driver Management Manage and optimise driver schedules and daily workloads Monitor driver performance including speeding, harsh driving, and penalties Support driver wellbeing, productivity, and performance standards Compliance & Transport Operations Ensure compliance with all transport regulations, driver hours, and licensing requirements Monitor CPC certification and legal documentation Oversee vehicle checks, servicing schedules, and maintenance requirements Routing & Delivery Optimisation Manage daily van routing using MaxOptra or similar routing software Maximise vehicle capacity and delivery efficiency Ensure all transport paperwork is completed accurately Reporting & Performance Monitoring Produce KPI and operational performance reports Monitor delivery efficiency, driver hours, and vehicle conditions Identify opportunities for operational improvement Incident & Customer Management Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues Work closely with Customer Service teams to resolve delivery concerns quickly and professionally Leadership & Team Development Support onboarding and training of new drivers Lead by example with professionalism, organisation, and strong work ethic Assist with change management and continuous improvement initiatives Provide cover for the Warehouse Manager when required Skills & Experience Required Proven supervisory experience within transport, logistics, or warehouse operations Essential experience using routing software such as MaxOptra Strong understanding of transport compliance and regulations Excellent communication and customer service skills Ability to prioritise and work effectively under pressure Strong leadership and team development abilities Experience with reporting, KPI analysis, and health & safety monitoring Working Hours 8.5 hours per day (including 1 hour unpaid lunch) Core hours are mainly 06:30–16:00 Shift patterns will fluctuate between: 05:00–15:30 08:00–17:30 Benefits Pension, Cycle to work scheme, Employee discount, Enhanced maternity leave, Enhanced paternity leave, Parking, Health & Wellbeing programme, Referral programme, Sick pay, Company events