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2nd/3rd line it support

Spalding
It
£30,000 - £35,000 a year
Posted: 19 February
Offer description

Salary: £30,000 - 35,000 per year Requirements: Strong experience in Microsoft 365 administration and Azure AD/Intune environments Proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP) Proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users Interested in learning PowerShell scripting and leading project-based work Relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable Responsibilities: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices Technologies: Azure Cloud Hardware Support ITSM Microsoft 365 Microsoft Intune Mobile MS Teams PowerShell Security SharePoint TCP/IP Windows Office 365 CRM macOS VPN More: We are a leading digital consultancy located in Spalding, Lincolnshire, known for delivering tailored IT solutions to meet unique business needs. We offer a competitive salary ranging from £30,000 to £35,000, alongside comprehensive training, holiday, and pension benefits. By joining our stable and professional team, you will work with senior leadership on impactful infrastructure projects and cloud migrations, allowing you to enhance your technical skills in a supportive and forward-thinking environment. last updated 8 week of 2026

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