Your new company Hays is delighted to be partnering with a well-established, highly respected retail and FMCG organisation with a strong footprint across Northern Ireland. With over 50 retail locations and a growing digital ambition, this business plays a vital role in serving local communities. The organisation is entering an exciting phase of technology‑led transformation, investing heavily in modern infrastructure, cloud platforms, cybersecurity, AI and Industry 4.0 initiatives to support its retail, logistics and supply chain operations. This is an excellent opportunity to join a forward-looking employer where IT is recognised as a strategic enabler of business success. My Role As Senior IT Engineer, reporting directly to the Head of IT, you will take a leading role in the design, implementation and ongoing support of enterprise‑wide IT infrastructure. Based at the Head Office in Banbridge, with hybrid working available, you will have responsibility for ensuring the availability, performance and security of systems that underpin critical retail and FMCG operations - from store connectivity and POS systems to cloud platforms and smart warehousing technologies. This is a hands‑on, senior technical role with real influence. You will: Lead infrastructure design and support for POS, ERP and warehouse management systems Oversee WAN/LAN networking across stores, warehouses and head office Drive cloud migration and optimisation, managing hybrid environments Own and enhance the Microsoft 365 ecosystem, including security and device management Strengthen the organisation's cybersecurity posture, compliance and resilience Evaluate and implement emerging technologies, including AI, automation and IoT Collaborate closely with retail, supply chain and wider IT teams to align technology with business goals This role offers the opportunity to shape how technology supports a complex, multi‑site operation while contributing to innovation and long‑term digital strategy. What You Need to SucceedTo be successful in this role, you will bring a strong technical foundation combined with the ability to operate confidently in a fast‑paced, business‑critical environment. Essential experience and skills include: A degree (or equivalent) in IT or a related discipline Minimum 5 years' experience in an IT engineering role Strong knowledge of retail systems (POS, ERP, WMS) and their infrastructure requirements Proven experience with networking technologies (Cisco, Fortinet, SD‑WAN, MPLS, VPNs) Hands‑on expertise across cloud platforms (Azure and/or AWS) and virtualisation (VMware / Hyper‑V) Advanced administration of Microsoft 365, including Intune and Defender Experience with cybersecurity frameworks and compliance (PCI‑DSS, ISO 27001) Scripting and automation capability (PowerShell, Python, Power Automate) Excellent communication skills with the ability to engage stakeholders at all levels Strong problem‑solving, time‑management and organisational skills Flexibility, initiative and willingness to travel to other sites when required Eligibility to work in the UK Desirable qualifications: Experience within retail or FMCG environments Microsoft Azure Solutions Architect Expert Microsoft 365 Enterprise Administrator Expert CCNP, CISSP and/or ITIL certification What You Will Get in Return In return, you will join a stable, values‑driven organisation that genuinely invests in its people and technology. You can expect: A competitive and attractive salary Permanent, full‑time role (40 hours per week) Hybrid working model Staff discount Pension scheme Generous holiday entitlement The opportunity to work on cutting‑edge technologies, including cloud, AI and Industry 4.0 A collaborative environment where your expertise will be valued and your ideas heard Long‑term career development within a business committed to digital innovation If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk