Location: We welcome applications from those looking for hybrid working, based in our Handforth office (We would expect you to be in the office once a week and in London once a quarter)
Are you an experienced security and compliance professional who thrives at the intersection of regulation and technology?
We’re looking for a specialist with deep expertise in PCI DSS and FCA engagement to help keep our financial services secure, resilient, and compliant.
About the role
As our Information Security Lead, you’ll be the trusted advisor guiding financial services programmes—such as Insurance and PCI. You’ll ensure robust security controls are in place, align with evolving regulations (FCA, GDPR, PCI), and safeguard our business against emerging cyber threats.
You’ll work closely with senior stakeholders to design and deliver practical security solutions that strengthen business resilience while enabling digital transformation.
What you’ll be doing
• Own and lead the PCI DSS compliance programme, acting as the primary contact with QSAs.
• Engage with the FCA and other regulators on security compliance matters.
• Oversee regulatory audit readiness, ensuring evidence and controls are always in place.
• Translate regulatory obligations into actionable policies, controls, and assurance activities.
• Support digital transformation initiatives by embedding security requirements from the outset.
• Stay ahead of emerging regulations and advise on their potential impact.
What we’re looking for
Essential
• Solid understanding of FCA regulations, PCI DSS, GDPR, and ISO 27001.
• Proven experience with risk assessments, security architecture, and technical controls.
• Strong communication skills with a track record of engaging senior stakeholders.
Desirable
• Professional certifications such as CISA, CISM, or equivalent.
• Hands-on experience with ISO 27001 & PCI DSS certification processes.
• Exposure to penetration testing, red teaming, or incident response.
What will make you successful
You’ll thrive in this role if you’re:
• A trusted advisor who can influence and guide business leaders.
• A clear communicator who translates technical risks into business language.
• Collaborative, innovative, and practical in your approach.
• Passionate about security, compliance, and continuous improvement.
Why join us?
This is an opportunity to make a meaningful impact in financial services security. You’ll play a key role in shaping how we meet regulatory expectations, protect our customers, and support digital innovation.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.