In this role, you'll support the delivery of accurate and efficient payroll services for a broad client base. Your responsibilities will include:
* Processing payrolls from start to finish, ensuring all deadlines are met accurately and efficiently
* Collecting, compiling, and maintaining payroll data using payroll software and internal systems
* Calculating payroll deductions including PAYE, National Insurance, pensions, student loans, and other statutory deductions
* Processing new starters, leavers, salary changes, holiday calculations, and employee record updates
* Preparing payroll reports and supporting compliance with HMRC regulations and auto-enrolment pension requirements
* Investigating and resolving payroll discrepancies and responding to payroll-related queries from clients and employees
* Maintaining accurate payroll records and supporting the smooth running of payroll administration processes
* Providing general administrative support to the wider office and team when required
This list summarises the main duties of the role but is not exhaustive — you may be asked to support with additional tasks and projects at a similar level as required.
Attributes, Skills, Experience and Qualifications
We're looking for someone who is organised, reliable, and confident managing payroll processes in a fast-paced environment. Ideally, you'll have:
* Previous experience processing payroll from start to finish
* CIPP qualification (preferred but not essential), or relevant payroll experience
* Good working knowledge of payroll and accounting software including Brain Payroll, BrightPay, Xero, QuickBooks, and Sage would be advantageous
* Experience working within a practice environment (preferred but not essential)
* Strong analytical, numerical, and problem-solving skills
* A positive, friendly, and professional approach
* The ability to manage multiple priorities and meet deadlines accurately
* Excellent organisational skills and strong attention to detail
* A team-oriented mindset with the ability to work independently and flexibly
* Experience delivering excellent customer service within an office environment
* Strong written and verbal communication skills
* Confidence learning and adapting to new IT systems and software