Microsoft Teams Engineer
Concentrix – Intelligently transform the world.
Description of Role
* Key technical resource for the customer.
* Focused on delivering proactive services such as education workshops, assessments and expert guidance.
* Join a highly motivated team of leading industry experts.
* Gain early access to emerging technologies and insights on leveraging them effectively.
* Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
* Be part of a thriving developer community that constantly looks for ways to improve customer experience, software development goals and technology use.
* Build strong customer relationships and ensure deliveries align with customer projects and milestones.
* Gain access to expertise and support from Microsoft’s consulting practice and product groups.
* Continually learn and grow professionally.
* Analyse problems.
* Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
* Exhibit excellent communication abilities and consistently cultivate strategic, long‑term relationships with customers to earn their trust.
Required Skills & Capabilities
* Teams Meetings & Live Events
* Teams Phone Calling Plans
* Teams Phone Devices
* Teams Phone Direct Routing
* Teams Phone Mobile
* Teams Phone Operator Connect
* Teams Phone System Foundation
* Teams Premium
* Teams Rooms
Technical Experience
* Deep understanding of Teams Voice architecture.
* Experience with migrations to Microsoft Teams, including Phone and Rooms.
* Deep troubleshooting skills with Teams Phone and media optimization.
* Track record of supporting customer digital transformation delivering enterprise‑grade Teams solutions.
* Experience delivering proactive services, such as workshops and technical assessments.
Role Requirements
* SC Security Clearance.
* NPPV Level 3 Clearance.
* UK Citizenship.
* Fluent English oral and written communication.
* Strong technical writing, presentation and training skills.
Location: UK, Work at Home, GB
Language Requirements: English (Fluent)
Time Type: Full time
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