Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and assisting customers in finding the perfect products. Your ability to communicate effectively and engage with customers will be key to driving sales and enhancing the shopping experience.
Duties
* Greet customers warmly and ascertain their needs to provide tailored assistance.
* Maintain an organised and visually appealing sales floor through effective merchandising techniques.
* Demonstrate strong communication skills by actively listening to customer inquiries and providing accurate information about products.
* Upsell products by highlighting features and benefits, contributing to overall sales targets.
* Handle transactions accurately using basic math skills for cash handling and processing payments.
* Manage time efficiently to ensure all tasks are completed within designated shifts.
* Uphold phone etiquette when answering customer calls or inquiries, ensuring a professional representation of the brand.
* Collaborate with team members to create a positive work environment and achieve store goals.
Qualifications
* Bilingual or multilingual capabilities, particularly in English and Spanish, are highly desirable.
* Proven experience in retail or customer service is an advantage but not essential.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Excellent communication skills, both verbal and written, to engage with diverse customers.
* Basic math proficiency for handling transactions accurately.
* A passion for retail and a keen interest in helping customers find solutions that meet their needs. Join us as a Retail Sales Associate and be part of a team that values customer satisfaction and teamwork
Job Type: Part-time
Pay: £14,000.00 per year
Expected hours: 20 – 30 per week
Benefits:
* Flexitime
* Free parking
Work Location: In person