Company description: Location: Birmingham,England,United Kingdom Job ID: 81735 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, youll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you dontjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Job description: We are looking to recruit for a Service Technician-Repairs to work as part of the local team based in Birmingham, supporting our customer communications, compliment and supporting the management team. They will provide front of house customer contact within the Birmingham Housing business unit ensuring our equipment is running in a safe and uncompromising manner. This is full time and permanent role Duties & Responsibilities: Respond to calls or repairs within the contractual time frame Support and co-operate with colleagues throughout the Company in a positive, helpful and respectful manner Comply fully with the Companys field objectives and reporting systems Comply with the Companys quality system and participate in its continuous development Maintenance and servicing of lifting equipment, including but not restricted to lifts, platform units and hoists Real time completion of works within Field Link Any other field engineering duties that may be required Ensure adherence to all Company Policies and Procedures All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system Profile description: Candidate Requirements: Proven experience in Lift Servicing/ Maintenance/ Repairs preferred Qualified to NVQ level 3 minimum in Lift maintenance The ability to work under pressure and to deadlines Flexibility and good problem-solving skills Strong communication skills at different levels (client/Service Leader/Inspectors Passionate about the customer. Works consistently to provide a high level of service to both internal and external customers Works well as part of a team, supporting colleagues and assisting willingly when required. Proactive and is able to identify and prioritise workload Delivers on commitments Good time management skills and ability to forward plan the departmental requirement Holds a full UK Driving Licence