Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
The impact you’ll make: The Course Supervisor is required to
work with the deputy course manager and course manager in a supporting roll,
setting the standard for the operational associates in relation to productivity
levels, attitude, presentation standards for any tasks undertaken, plus their
own personal presentation. The Course Supervisor
is also required to control task completion standards, which must include when
required, 360o communication with the Deputy Course Manager, the
Golf Course Manager, Mechanic, Other Course Supervisor and if required the
Director of Golf and Golf Team.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* To
aid the Greenkeeping Management team in the promotion of a professional
and customer focused image to the guests, members and associates
demonstrating the Marriott values and encouraging teamwork.
* To
supervise the associates allocated to their area, ensuring they deliver
the courses at the standard expected by members and guests, leading to
improved G.S.S / M.S.S. scores, and in a way that encourages AES
improvements.
* To
assist the Greenkeeping Management team in the development of the team,
and in the task of providing regular feedback regarding course
presentation, individual associates performance and their own personal
performance and individual development.
* To
create, maintain and enhance an effective working relationship, through
two-way communication, with the Deputy Golf Course Manager, the Golf
Course Manager, other Course Supervisor, Mechanic, all areas of the golf
department, and all members of the hotel team, with whom contact is
encouraged.
* To
create, maintain, develop and control effective working relationships,
through two-way communication, with all of the greenkeeping team members,
to ensure the smooth running of the business.
* To
aid the Course Manager and Deputy Course Manager in the control of the
department’s expenditure, by maintaining the security and condition of the
stock and equipment, to aid the achievement of budget targets and business
plan objectives. Also, by timely reporting of anything requiring
expenditure.
* To
communicate thoroughly with the Deputy Golf Course Manager in relation to
the progress of the team to ensure that all work and development plans are
coordinated to meet the demands of
the business, and the weather but cause the minimum possible disruption to
the guests and members.
* To
fully train all team members in the specialist tasks required for the
presentation of their particular area.
* To
get to know the team as individuals, developing the knowledge of how they
are best motivated and guided.
* The
Course Supervisor is required to be an active member of the morning
meeting leadership team.
* The
Course Supervisor may be required to assume some of the Deputy Golf Course
Managers tasks during either their or the Golf Course Managers absence.
Safety and Company Policies:
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
* Related Work Experience: At least 2 years of related work experience in a customer service role.
* Supervisory Experience
* License or Certification: Qualified to safely use
chainsaw equipment and be qualified for the spray application of chemicals,
PA1, PA2 & PA6
* Hold a full
driving license
You will be working 40 hours per week over 5 days, including weekends - do you need flexibility in your life? We are happy to discuss this with you!
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!