One of our clients is looking for a Collections Advisor to join their team in Redhill. Your new company One of our clients in Redhill is looking for a collection advisor to join the team. Your new role To work within the Collections Department and be provided with their own portfolio of accounts for which they are responsible. Managing customer accounts to ensure arrears management complies with policies and procedures. Achieve targets and prepare monthly reports. Handle queries, resolve disputes, and negotiate settlements. Support the team, work autonomously, and ensure high performance. What you'll need to succeed Previous Credit Control/Collections or Customer Service experience. Proficient in Microsoft functions, especially Excel Conflict Management & Negotiation skills What you'll get in return In return, you will be offered healthcare, a competitive pension and salary, hybrid working and flexible hours when required. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4671193