JOB TITLE – Conference & Events Team Leader DEPARTMENT – Conference and Events CONTRACT TYPE - Permanent RATE OF PAY - £12.32 per hour, plus excellent benefits! HOURS – 40 hours per week, 5 out of 7 days including weekends LOCATION – Newport, NP18 1HQ ID – Req4910 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Conference & Events Team Leader based at our Conference Centre - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • A minimum of six months’ experience as a team leader in a high-end bar/hotel • Banqueting experience • Ability to lead, inspire, and motivate a team • Extensive wine and cocktail knowledge • IT literacy IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Assist the Manager & Supervisor in the coaching & leadership of the team • Anticipate the needs of our guests, ensuring their requests are managed in a timely manner • Meet, greet, and impress guests - making them feel valued from start to finish • Deliver seamless, five-star service, creating unforgettable guest experiences. • Ensure all service and back-areas are well stocked and clean BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one • Discounts on food & beverage and hotel stays • Discounted leisure membership • Free GP virtual appointment service • 24/7 wellbeing helpline • NEST pension scheme • Social Club • Staff appreciation events • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.