COME AND JOIN US... We are currently seeking a warm, charismatic and experienced Sporting Club Host to join our Country Pursuits division in the newly created Gleneagles Sporting Club, a haven for those with a penchant for fast-paced racquet sports, challenging climbs and quintessential equestrianism.
Located in what was formerly known as The Gleneagles Arena, The Sporting Club has been transformed into a fantastic sporting experience. Weve created a new relaxing welcome lounge, where our members and guests can get ready for a variety of sporting experiences.
The on target earning potential for this role is £31,841 / annual salary - comprising a base salary of £26,841, plus a qualified estimate of £5,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards
We are also open to a part-time, 16hrs per week opportunity.
ABOUT GLENEAGLES One of the worlds most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 Worlds Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
WORKING AT GLENEAGLES Were devoted to making our people feel as valued as our guests. In this way, we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work, were open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role: Warmly welcoming our guests to the Sporting Club, checking their bookings and ensuring theyre perfectly set to enjoy their activity, assisting with any additional requirements swiftly and professionally
Making bookings for our guests, sharing your knowledge of the range of activities on offer within the Leisure division, and making recommendations to suit their individual needs
Youll be professionally completing end-of-day reports, finalising all cash transactions and closing down our reception
Taking responsibility for ensuring all guest enquiries; in person, via email, SMS, and on the telephone, are responded to warmly and efficiently, proactively following all Gleneagles and Forbes standards throughout each interaction, aiming to always exceed our guest expectations
Expertly handling group activity bookings as requested by Group Sales and Event Teams
Assisting with all Sporting Club membership enquiries such as email and telephone call bookings
Interacting with our members and guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for: As the first contact for our guests and members, youll be based at our sporting Club, taking huge pride in extending a warm and thoughtful welcome to all
You have a sound understanding of administrative systems and processes and a great track record of customer service success
Friendly and outgoing, you enjoy interacting with people and being part of creating the ultimate guest experience
Fully flexible across 7 days, including weekend and evening work, you're enthusiastic, confident and warm; you like working in an environment where things move and flex
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive can do attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way
Whats in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free pay day lunch and monthly drinks offers
A generous refer a friend scheme
Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night available upon completion of 12 months service
Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
*About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
It is estimated that in 2026, our full-time employees can expect to receive around £5,000 in addition to their annual salary
If you are our next Sporting Club Host, please forward your most recent CV to us today!
INDO
TPBN1_UKCT