Job Description
Credit Controller – Excel – Communication skills – Milton Keynes
Credit Control Business Partner – 80% Home Working
Credit Control Business PartnerUp to £37,000 salary | Hybrid (1 day office per week) | PermanentLocation: Milton Keynes
Are you an experienced Credit Controller looking to step into a more strategic, business-facing role? Hays is exclusively supporting a leading professional services organisation to recruit a Credit Control Business Partner, a great opportunity for someone who wants to influence decision-making, build strong stakeholder relationships, and take real ownership of a sizeable ledger.
The RoleAs a Credit Control Business Partner, you will be responsible for managing the collection performance of a key business area.You'll work closely with both UK and offshore colleagues, building strong working relationships and ensuring invoices are paid on time.You'll partner with internal stakeholders, support them with insight around bottlenecks, and play a key role in resolving queries and negotiating payment plans.Externally, you'll build trusted relationships with client finance teams to better understand payment patterns and improve forecasting.
Key ResponsibilitiesManage cash collection and overall performance of your allocated ledgerBuild strong, proactive relationships with internal stakeholdersLiaise with clients to resolve invoice queries and understand payment behavioursAgree and manage commercial payment plans where appropriateEscalate overdue or complex debt and work with external legal partners when neededProduce monthly reporting packs (strong Excel & PowerPoint skills required)Support process improvements and digital innovation within credit controlShare knowledge with UK and offshore team members
About YouBackground in credit control with a strong track record of reducing aged debtConfident communicator who enjoys stakeholder interactionComfortable negotiating payment terms and managing challenging conversationsGood Excel skills and confidence in producing reportsProactive, organised and keen to continuously improve processes.
Benefits37.5 hour working week (08:30 – 17:00)Hybrid working — only 1 day per week in the officeAnnual leave: 180 hours (approx. 24 days), 60 hours of bank holidays (8 days) An additional birthday day off (currently offered annually, subject to policy review post 2026)Pension schemePrivate medical schemeOptional, contribution-based additional benefits
What's in it for You?Opportunity to step into a more business partnering focused roleSupportive team culture with scope for progressionFlexible working with very limited office requirementsThe chance to join an organisation that values innovation and continuous improvement
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