VANRATH are assisting with the recruitment of an Sales & Operations Manager for a business in Holywood that offers telephone campaigns.
This is a full-time position, working Monday to Friday.
The position is permanent and based in Holywood.
Salary:
Up to £30,000 + bonus (OTE £45,000 - £50,000) with a comprehensive benefits package and growth opportunities.
Responsibilities:
The Operations Manager oversees daily, weekly, and monthly operational functions to ensure seamless business activities across all departments. Key responsibilities include campaign operations, staff management, reporting and administration, back-office operations, systems & compliance, and general office management.
* Ensure smooth execution of campaigns from launch to completion.
* Monitor staff performance, attendance, and shift scheduling to maintain efficiency.
* Manage campaign reporting and schedule administrative hours according to business needs.
* Coordinate with suppliers to deliver client schedule requirements.
* Oversee printing and distribution of raffle packs and manage returns, ensuring adherence to back-office procedures.
* Maintain system efficiency by managing hardware/software issues and platform maintenance.
* Ensure compliance with GDPR, calling guidelines, and procedural standards.
* Supervise housekeeping, key-holder duties, and office upkeep to foster a productive environment.
The Ideal Candidate:
* Experience managing teams or operations in a telephony environment.
* Ability to manage business processes effectively.
* Experience working to deadlines.
Check out some candidate feedback:
"I would highly recommend Vanrath. Very friendly and helpful staff. They are very informative, kept me updated throughout the interview process, and answered any questions I had."
"I was contacted by VANRATH regarding a job I applied for. They were extremely helpful, provided multiple positions, and arranged interviews quickly. I secured a role within days. They kept me informed and continued to follow up after I started. Highly recommended."
"The team at VANRATH was very helpful in finding my new role. They kept me updated and provided excellent advice throughout the process. The entire experience was smooth and quick. I recommend reaching out if you're looking for a new role."
#J-18808-Ljbffr