Salary: £28,000 basic + Uncapped Commission (Average OTE £37,000+) Hours: Monday to Friday, 8:00am – 5:30pm Location: Darlington We are currently seeking a Customer-Focused Service Advisor to join a busy and fast-paced Aftersales team at a well-established dealership in Darlington. This is a fantastic opportunity for someone who is enthusiastic, outgoing, and process-driven, with a passion for delivering top-tier customer service. The Role: As a Service Advisor, you'll be the first point of contact for customers bringing their vehicles in for service. Your mission is to provide a seamless, professional, and welcoming experience, while also identifying and promoting relevant products and services. Key Responsibilities: * Coordinate and book vehicle service appointments. * Deliver outstanding customer service both in-person and over the phone. * Promote and upsell additional services and products. * Assist in achieving departmental sales targets. * Maintain accurate administrative records and job cards. * Adhere to all Health & Safety and company policies. What We’re Looking For: * Excellent communication and interpersonal skills. * Highly organised and detail-oriented. * Customer-first mindset with a can-do attitude. * Ability to thrive in a fast-paced environment. * A full, valid UK driving licence. * Previous experience in a dealership or service ...