Job Overview
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business across all four revenue streams – the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success. Within our fast‑paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
Qualifications
* Experience as a hands‑on General Manager ideally within the leisure, hospitality, or retail industry
* Experience managing a budget size of at least £1m
* A relentless approach to delivering the best operational standards in the industry
* Evidence of optimising sales and performance of a business unit
* A passion for people, with evidence of coaching, developing, and progressing your team
* An empathetic and compassionate approach
* Resilience, flexibility, and adaptability, to fit in with our fast‑paced environment
* Willingness to work nights and weekends
Benefits
* Performance bonus: 15% of annual base pay, paid quarterly
* Access to our Electric Vehicle scheme
* 50% off food when you are working
* Optional pension plan
* Earn additional days holiday with length of service up to five days
* Ongoing training and development
* Free games vouchers every month
* 30% discount off food and drink for you and up to five friends
* Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
* Opportunity to join our healthcare cash plan
* Financial long service awards
* A £15 donation to our dedicated charity partner when you complete your induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
EEO Statement
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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