Job Title: Strategic Sales Operations Coordinator
Location: Crawley – Hybrid (3 days in office, 2 days remote)
Reports to: Strategic Sales Manager
Overview
We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a period of rapid growth. You will serve as a key link between field sales, internal teams, and head office, ensuring smooth coordination, data accuracy, and effective project management across key accounts, DSOs, and national initiatives.
This role offers a unique opportunity to develop into strategic account management, with full support and training provided.
Key Responsibilities
* Accurately process customer orders, ensuring all details are complete (account numbers, delivery addresses, etc.)
* Act as a backup contact for clients when sales representatives are unavailable
* Project Coordination: Assist with managing large-scale client rollouts and strategic accounts; coordinate DSO training schedules and event logistics; liaise with reps to meet deadlines
* Data & Reporting: Gather, clean, and analyze sales data; produce reports for Area Sales Managers and leadership teams; follow up on incomplete data or inconsistencies
* Lead & Event Follow-Up: Track and ensure timely follow-up of leads from events and campaigns; distribute leads to team members; coordinate UK-HQ activities such as trips and form submissions; chase team members for required inputs
Skills & Experience
* Excellent attention to detail and ability to identify inconsistencies
* Strong organizational and project management skills
* Confident communicator, comfortable with stakeholder engagement
* Ability to learn technical product information
* Previous experience in admin, operations, customer service, or sales support roles
Desirable Skills (Not Essential)
* Experience in dental, medical device, or technical product environments
* Experience with CRM or ERP systems
* Event or training coordination background
Personal Attributes
* Proactive, self-driven, and accountable
* Clear and confident communicator at all levels
* Calm under pressure and solution-oriented
* Eager to learn and expand client-facing responsibilities
* Enjoys organizing and bringing structure to complex tasks
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