JOB PURPOSE
The role of the Parts Supervisor is to:
è Manage the operational parts team daily.
Parts
Parts Manager + Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
è Ensure the parts ordering system is operating effectively, checking that parts are available to meet customer needs.
è Use electronic lists to ensure the correct part is identified for the customer.
è Complete the required documentation accurately, clearly and quickly, handle all forms of payment accurately.
è Check incoming stock and ensure correct receipt procedures are followed.
è Input complete and accurate stock delivered details onto the department system.
è Contact the manufacturer, supplier or carrier to resolve delivery problems.
è Pick and label parts accurately using a picking list, identify stock which needs to be relocated.
è Assist the Parts Manager in implementing the parts marketing plan.
è Ensure the safety and security of people, vehicles and property at all times, taking action to rectify any known faults or hazards.
Skills & Requirements
Essential
è Understanding of basic vehicle design, function and location of parts.
è Attention to detail and maintains good, accurate quality of work.
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
è Smart appearance.
Experience
Desirable
è Relevant manufacturer experience.
The Harwoods Way
Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.
At Harwoods, our values shape who we are and how we work:
1. We Treasure our people and our customers
2. We challenge ourselves to grow & improve
3. We grab responsibility
4. We run in the same direction as one team
5. We inject energy and fun into our work
We’re proud to partner with Bentley, McLaren, Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.
As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.
If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.
We demand the best for our colleagues and our customers, and look forward to your application at>
Benefits
Company PensionEmployee Referral Programme