Job Summary
Ella Rowcroft ward & HCU at Torbay Hospital is currently looking to appoint a band 2 ward clerk. We are looking for a caring and motivated individual to join our multidisciplinary team.
You will need to show commitment, have good communication skills and be an organised individual.
We are looking forward to meeting you...Join us, you'll love it.
Main duties of the job
To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
To provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
To be honest and learn from mistakes, and help to create a 'no-blame' culture were people feel able to share and learn from experiences together
To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
Acknowledge that you need to continually deliver greater value to customers
Order and prep notes for people coming in for the planned procedures. Answering the phone and face to face enquiries.
About Us
Come and join us in beautiful Torbay. Torbay Hospital is ideally situated by the coast and not far from Dartmoor and Exmoor.
Exeter and Plymouth cities are both easily reached for shopping trips and exploring. This is an exciting opportunity to come and work with us.
Why work with us - 1 )
Details
Date posted
09 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
PC&S
Job locations
Ella Rowcroft Ward, Torbay and South Devon NHS Foundation Trust
Newton Road
Torquay
TQ2 7AA
Job Description
Job responsibilities
Ensure that all patient records and investigation results are available when required by the nursing and medical staff Accurately record admissions, transfers and discharges on Swift plus and PAS, ensuring pathways are correct Responsible for all patient notes within the ward, ensuring drug charts, CTGs and other loose filing are filed appropriately and securely Liaise with other departments and wards re beds and patientmanagement as required Order and prep notes for those attending for planned procedures
Dealing with face to face and over the phone enquiries, in a professional manner and maintaining confidentiality.
Assisting staff with daily activities for example booking transport, emailing referrals.
Please See Job Description For Details
Please see job description for full list of responsibilities.
Job Description
Please see job description for full list of responsibilities.
Person Specification
Essential
Qualifications and training
oGCSE grade 4/C in English and Maths
oInterpersonal skills
oAbility to work under pressure
Desirable
oQualification at level 3 in Business Admin
oExperience in working with the general public
oPrevious clerical experience
Person Specification
Essential
oGCSE grade 4/C in English and Maths
oInterpersonal skills
oAbility to work under pressure
Desirable
oQualification at level 3 in Business Admin
oExperience in working with the general public
oPrevious clerical experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Ella Rowcroft Ward, Torbay and South Devon NHS Foundation Trust
Newton Road
Torquay
TQ2 7AA
Employer's website
(Opens in a new tab)
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Ella Rowcroft Ward, Torbay and South Devon NHS Foundation Trust
Newton Road
Torquay
TQ2 7AA
Employer's website
(Opens in a new tab)
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