1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from MPI Limited
Technical Sales Support Engineer (Mechanical Bias)
Office based role in Milton Keynes
37.5 hours a week, 08:30~16:45, Monday to Thursday and 08:30~15:30, Friday
Permanent
The Role:
Our client are looking to recruit an individual to provide support to customers and the sales force team for technical matters. Technical support will cover many company products, specialising in pneumatic automation and thermo temperature control. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products.
Key Responsibilities:
* Support for customer questions via phone and e-mail
* Process requests for special products and variations
* Analyse, check and report writing on customer product returns
* Market and competitor product analysis & understanding
* Supporting sales force with customer visits and application development
* Product management including training, new product introduction and supersession of discontinued product ranges
Essential Education, Skills and Experience:
* Degree, HNC or HND in Electrical Engineering or related discipline
* Able to communicate proficiently via telephone and email with both internal and external customers
* A methodical problem solver who is logical, organised and able to keep clear comprehensive records
* Ability to clearly and effectively present technical subjects, face-to-face and via webinar
* Experience working within an Engineering environment
* Hands-on testing and diagnostic experience
* Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
* Hands-on testing and diagnostic experience
* Automation systems or system design experience
* Previous experience or working within a Technical Sales Support or applications role
What Our Client Offer:
Every team member has a voice, and this contributes to their successes as a company! They take pride in our collaborative, innovative and customer-focused culture where team members feel respected, empowered and valued.
Our client are continuously working to make our team even more diverse and inclusive. They welcome applications from all and are committed to attracting, recruiting and retaining the most talented individuals. Our client has sustainable development goals as they believe in caring for our futures as well as the future of the planet.
Our client offer a competitive and attractive package of benefits including, retail discounts, life assurance, Private Medical Cover, 25 days holiday including a holiday trading scheme and more!
The Selection Process:
Upon successful application, candidates will be asked to undertake a first interview online followed by some online testing and lastly a second interview face-to-face, onsite at our clients Offices.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
Referrals increase your chances of interviewing at MPI Limited by 2x
Get notified about new Technical Sales Support Engineer jobs in Milton Keynes, England, United Kingdom.
Milton Keynes, England, United Kingdom 4 hours ago
Milton Keynes, England, United Kingdom 1 day ago
Milton Keynes, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 6 days ago
Milton Keynes, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 1 week ago
Service Desk Engineer - 2nd Line - Milton Keynes
Milton Keynes, England, United Kingdom 2 weeks ago
Tech Support System Engineer Perfect Welding
Milton Keynes, England, United Kingdom 6 days ago
Milton Keynes, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr