Job Description
Reception Team Leader | Fulham Green | £32,000 | Monday to Friday
Are you an experienced front of house professional ready to step into a leadership role?
Do you naturally set the standard for service, presentation and professionalism?
We are looking for a confident and polished Reception Team Leader to oversee the front of house function at Fulham Green, a vibrant commercial estate home to a collection of stylish office spaces and an exciting mix of businesses.
This is a hands on leadership role where you will lead by example, ensuring every client, tenant and visitor receives a seamless five star experience while supporting and developing the reception team.
If you thrive in high end hospitality, corporate reception, aviation or premium client facing environments and are ready to take the next step, we would love to hear from you.
What you will be doing
* Leading and mentoring the reception team to deliver exceptional service
* Acting as the senior point of contact for tenants and visitors
* Ensuring the reception and communal areas are always immaculate and welcoming
* Managing meeting room bookings and front of house systems efficiently
* Supporting the Estate Management team with daily coordination
* Handling escalations and resolving queries with professionalism and confidence
* Driving consistency in service standards across the building
What we are looking for
* Previous experience in a senior reception, front of house or hospitality leadership role
* A natural leader who inspires confidence and sets high standards
* Polished, professional and highly personable
* Strong organisational skills with excellent attention to detail
* Confident using Microsoft Office and front of house systems
* Experience in hospitality, cabin crew, luxury retail or premium corporate environments is highly desirable
The details
* Location Fulham Green London Putney Bridge station
* Hours Monday to Friday 9am to 6pm or 8am to 5pm
* Salary £32,000
If you are ready to take ownership of a front of house operation and be the driving force behind a polished, welcoming and professional environment, this is a fantastic opportunity to step into a visible leadership role within a vibrant commercial setting.