WRK digital is delighted to shortlisting for an IT Solutions Operations Manager at Bettys and Taylors Group - A family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate
This is a unique opportunity to be at the heart of a transformative project, working with a passionate and collaborative team of over 40 people in group IT.
As IT Solutions Operations Manager you will lead and manage the operation and maintenance of enterprise applications, instilling a culture of continuous improvement and collaboration within the Application Operations team, resulting in best-in-class processes, attitudes, and utilisation of technology.
The role will offer hybrid working based from Harrogate (HG2 7DL). Please note that this position is not suitable for fully remote applicants, as regular on-site collaboration in Harrogate is essential.
As IT Solutions Operations Manager, you will be responsible for:
1. Leading the Application Operations, driving excellence in day-to-day operations. Develop and share best practice through engagement with both internal and external peers.
2. Providing mentorship and coaching to the team, embedding a culture of learning which results in a team who are committed to continually increase their capability and depth of knowledge.
3. 3rd line support for enterprise applications and integrations, includ...