What You'll Do
Updates content and carries out other governance, reporting and administrative tasks on the Firm’s knowledge and research tools (including but not limited to HighQ, SharePoint, Vuture, HubSpot).
Responds professionally: politely, promptly and accurately to requests for support from colleagues across the Firm, seeking guidance from their line manager / RKS Leadership Team as appropriate.
Supports Research & Knowledge Services colleagues as required in responding to requests received centrally by the team via the Research & Knowledge Services helpdesk with the use of appropriate legal and business research, current awareness, and knowledge management tools and techniques.
Who We're Looking For
Good technical knowledge of SharePoint, Teams, HighQ developed through direct experience and / or formal training.
Good working knowledge of other core MS Office tools: Word, Excel, Outlook, PowerPoint.
Experience with PowerBI, Power Apps, video / audio editing software desirable but not essential.
Committed to developing technical skills relevant to the resources the role supports.
Customer service focused developed through direct experience in a customer-facing role.
Why Choose Us
Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Interested? If this role sounds like your next career step, we'd love to hear from you. Click the Apply button to view the full role profile on our website and start your application!
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