Quality Associate
Office Based - Southampton
£26,000 - £28,000 p/a plus excellent benefits
About Us
Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years.
The Role
Working closely with Quality/Operations/Supply Chain departments to support all Garmin Europe QA activities including acceptance of incoming product, Internal auditing, Change control co-ordination, issue investigation.
Key Duties & Responsibilities
* Perform audits in accordance with requirements set by standards, looking for continuous improvement opportunities
* Support and maintain Garmin’s management systems
* Coordinate and maintain product quality and compliance
* Engineering Change Order and Stop Action co-ordination and reporting
* Regular reporting feedback to management
* Assisting with dealer and distributor problem feedback process.
* Assist dealers and distributors with product compliance requests
* Understand requirements of GDPR
* Accept and complete projects and other duties as assigned by manager
* Provide regulatory guidance to others around the business
* Create and share various reports
* Process document management
* Manage ECOs / SLIPs provide feedback as necessary
* Inspect products
* Provide compliance information and documentation
* Confirm, ask any questions about reported issue, provide FQC/PSC ticket number, provide update on open issues
* Provide updates for FQC/PSC reported issues
* Assist in completing Risk Assesments
* Investigate issue & provide correct documentation
* Provide authorisation for stock to be quarantined/released
* Reply to ad hoc questions
Education & Experience
* Ability to communicate information effectively and accurately
* Ability to engage with stakeholders at all levels within the business
* Pro-active team player and used to working in a dynamic and fast growing environment
* Good organizational and time management skills
* Ability to work with minimum supervision
* Strong analytical skills and attention to detail
* Positive attitude
* Competent PC skills e.g., Microsoft office suite – Word, Excel, Outlook
What we can do for you
* Enhanced Pension
* Enhanced Holidays
* Private Medical & Dental
* Life Insurance
* Employee Share Scheme
* Discounted products
* Enhanced Maternity/Paternity