Overview
We have a fantastic opportunity for an experienced Hospitality Manager to lead the catering and hospitality services across two Defence Messes at Beachley Barracks. As a Hospitality Manager, you'll play a key role in the day-to-day running of our operations, ensuring excellent service standards and smooth delivery of all hospitality and catering functions. We're looking for someone with strong leadership skills, a positive attitude, and a passion for great service.
Responsibilities
* Oversee all hospitality and catering services on site.
* Manage day-to-day soft facilities (FM) service delivery.
* Maintain regular communication with the client and follow up on any agreed actions.
* Complete and act on client satisfaction surveys and feedback.
* Promote the Mess facilities and act as a positive representative of the company.
* Ensure all hospitality is delivered to a high standard and look for opportunities to increase revenue.
* Manage budgets, monitor costs and sales, and maintain accurate financial records.
* Schedule staff effectively in line with business needs.
* Ensure customer requirements are shared across departments for smooth planning and delivery.
* Proven experience in hospitality, catering, or event management.
* Strong financial awareness and ability to manage budgets effectively.
* Excellent communication, organisation, and administrative skills.
* Confident using computers and hospitality systems.
* Positive "can-do" attitude and great attention to detail.
* Passion for food, service, and creating a welcoming environment.
Qualifications
* Proven experience in hospitality, catering, or event management.
* Strong financial awareness and ability to manage budgets effectively.
* Excellent communication, organisation, and administrative skills.
* Confident using computers and hospitality systems.
* Positive "can-do" attitude and great attention to detail.
* Passion for food, service, and creating a welcoming environment.
Benefits
* Free meals
* Onsite free car parking
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
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