Job Description:
Veterinary Support Manager
Full Time | 12 month fixed term contract
Based onsite at Waltham Petcare Science Institute
At Waltham, we are committed to delivering high-quality, innovative science in a caring way to create a better world for pets. As Veterinary Support Manager, you'll play a key role in upholding this mission by leading and supporting a team of Procedure Technicians and Veterinary Nurses. You'll be responsible for maintaining high standards of animal welfare, overseeing trial-related procedures for Waltham's research programs and ensuring the delivery of excellent veterinary care,
What are we looking for?
* Degree in a Scientific Discipline (Essential) – Preference for Veterinary Surgeon or Veterinary Nursing degrees (with RCVS eligibility)
* Leadership Experience – Proven experience in people management and building high-performing teams.
* Veterinary Care Expertise – Background in research colony health care, small animal practice, or trial-related procedures is preferrable.
* Strong Collaboration Skills – Ability to work cross-functionally within a research and scientific environment.
Key Responsibilities:
* Lead & Develop the Team – Line manage a team of up to 12 associates, providing mentorship, coaching, and professional development.
* Deliver High-Quality Veterinary Care & Research Support – Ensure veterinary services are delivered safely, ethically, and in line with Waltham and Home Office standards.
* Drive Operational Excellence – Oversee daily operations, prioritizing resources effectively while maintaining a strong focus on animal welfare.
* Champion Training & Competency – Support the Named Training and Competency Officer (NTCO) to ensure all team members and personnel on-site are trained and competent in animal care and handling.
* Foster Innovation & Continuous Improvement – Identify opportunities to enhance veterinary care, welfare, and research methodologies.
* Ensure Safety & Compliance – Promote a culture of safety and well-being, managing risk assessments and upholding best practices.
* Provide Hands-on Support – Occasionally participate in operational veterinary work (if a veterinary professional), including the on-call veterinary rota.
What you can expect from Mars:
* Work with diverse and talented Associates, all guided by the Five Principles.
* Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
* Best-in-class learning and development support from day one, including access to our in-house Mars University.
* An industry competitive salary and benefits package, including company bonus.
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