Transport Administrator – Swansea Hub
We are recruiting a Transport Administrator to join our Swansea Hub, where we pride ourselves on delivering exceptional service and operational excellence to our Customers & Branches. This role works Monday to Friday, 06:30 - 14:00.
The Benefits of a Career with Rexel
* Bonus Scheme
* Pro-Rate Time Off: 33 days annual leave (including bank holidays, increasing throughout the years). You can also buy and sell holiday and enjoy enhanced parental leave.
* Support & Development: Extensive learning opportunities from day one.
* Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more.
* Perks: Contributory pension scheme and life assurance, staff discounts, exclusive holiday offers and free financial support and education.
Job Responsibilities
* Handle administrative tasks for the transport department, including filing, managing documents, and performing general office duties.
* Documentation and record keeping: maintain accurate records of third‑party costs, driver hours sheets and timecards, issue RC numbers to agencies and maintain the agency tracker.
* Assist the Transport Supervisor with route planning using our PODFather System, briefing and debriefing drivers, organising vehicle maintenance, coordinating vehicle inspections and MOTs to ensure fleet compliance, and assisting with incident investigations and resolution.
* Communicate professionally with drivers, suppliers, and customers to resolve any issues.
* Help ensure compliance with all transportation laws and safety standards.
* Track shipment progress and manage data related to transport activities.
* Generate delivery performance reports for management.
* React quickly to challenges such as traffic delays, vehicle breakdowns, or delivery issues, and find effective solutions.
* Act as a key communication link, addressing internal and external customer queries regarding deliveries and shipments.
Qualifications and Behaviours
We prioritise hiring individuals based on behaviours and potential, not just formal qualifications. Success in this role requires:
* Strong collaboration skills – building partnerships and working collaboratively with others.
* Takes accountability – taking action, overcoming obstacles, and meeting commitments.
* Customer focus – building strong customer relationships and delivering customer‑centric solutions.
* Strong Excel skills (reports, pivot tables, basic formulas).
* Knowledge of driver hours rules, MOTs and transport compliance.
* Experience with KPI/report generation (on‑time delivery, cost and exception reporting).
* Capability to multi‑task and manage time under tight deadlines.
* Basic vehicle/fleet awareness and IT troubleshooting.
* Document control and filing (audit‑ready paperwork).
* Clear verbal and written communication with drivers, customers and suppliers.
* Customer‑service orientation under pressure.
* Fast problem‑solving and decision‑making.
Additional Information
At Rexel UK, we welcome people from diverse backgrounds, experiences and perspectives because diversity drives fresh ideas and great results. We build a high‑performance culture that not only drives success but also creates real value for our customers and communities. We create an environment where individuality is celebrated and creativity flourishes, ensuring everyone feels supported and confident to be their best.
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