Customer Service Advisor East Leake- hybrid after training £13.62 per hour Monday to Friday 8 -4 / 9-5 30th June start. 9 month temporary contract Harper Recruitment Group are looking for an articulate and accurate customer service professional to join a well-established, global organisation. This is an excellent opportunity, with the potential to become permanent for the right candidate. What does the role involve? Accurately placing and amending orders for customers with an existing account Translating orders into the system (Salesforce and SAP) Ensuring orders are accurately placed with no errors and meet shipping restrictions Answering high-volume telephone calls and emails Acting as the first point of contact for queries relating to stock availability, product information, website support, delivery updates, and aftercare resolution. Showing initiative and genuine care to resolve customer queries Building rapport with the customer base We need passionate and motivated individuals who will give customers a positive experience every time!Who are we looking for? Customer service experience in an environment where accuracy is key Precise attention to detail A good listener and able to work as a team An excellent timekeeper MS Office proficiency is a must, experience in Salesforce would be beneficialImportant information If successful, you will be office-based for approx. 4 weeks of training. After training, you can work 3 days from the office and 2 days from home per week (following a rotational rota). Submit your CV today to apply! Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within three business days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future