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Summary
Our Client, who is a large Lloyds Insurance Broker has an excellent opportunity for an Apprentice Claims Handler to join their growing Claims Division in London. The purpose of the role is to gain an understanding of how Claims are handled from FNOL (First Notification of Loss) through to Final Settlement and Closure of the File. This will include exposure to the Marine & Non-marine Classes of Insurance as well as using numerous in-house and external market systems.
Main Duties:
* Create New Claim records within internal system
* Create entries and update financial records on relevant system(s).
* Support Claims Brokers with the presenting of Claims to Markets
* Liaise with TPAs, Adjusters and Lawyers on claims.
* Liaise with colleagues and Insurers on claims.
* Attend Client and Market meetings with Brokers, where appropriate
* Draft and send standard correspondence.
* Draft and send non-standard correspondence, under supervision by senior colleague
* Answer the telephone, using own judgement on the referral of callers to a senior colleague and ensuring that information given is accurately recorded.
* Make written records of all conversations with Clients and/ or Insurers, or other relevant business contacts, in accordance with the firm's procedure manual.
* Under instruction from senior colleagues arrange for payments / liaise with IBA colleagues to arrange payments
* Ensure that the firm's systems and compliance are always followed, in accordance with the firm's compliance manual.
* Assist the Claims team, as may be required in effecting various, ad-hoc tasks
Key Skills Required:
* On target or completed 3 A-Levels or equivalent (Grade C or above)
* At least 5 GCSES (grade C or above)
* Strong IT skills
* Effective time management skills.
* Ability to work within a team or individually
* High attention to detail
* Strong communication skills written and verbal
What you need to know:
* Permanent role
* Based in London
* Salary £23,000
* A great opportunity that would suit a School/ college leaver looking for a trainee/ apprentice role within a growing organisation with lots of training and development opportunities in their Claims team.
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