Overview
Join Our Team as an IT Engineer in Huddersfield
Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated IT Engineer to join our Managed Service Provider (MSP) team in the heart of Huddersfield.
Position: IT Engineer
Location: Huddersfield
Type: Permanent
Salary: Up to 32,000
About Us:
We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team and help us maintain our high standards of service.
Key Responsibilities
* Provide 1st, 2nd and areas of 3rd Line Technical Support, act as an escalation point for 1st Line Team, and support on numerous projects within the business
* Assist with the implementation and maintenance of IT systems.
* Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.
* Conduct root cause analysis and create documentation for recurring issues.
* Support and mentor junior team members.
What We're Looking For
* Proven experience in a 1st and 2nd Line support role within an MSP environment.
* Strong knowledge of Windows and Mac operating systems.
* Experience with networking technologies (LAN, WAN, VPN, firewalls).
* Proficiency in Active Directory, Office 365, and Exchange.
* Experience in supporting 1st and 2nd Line teams / acting as an escalation point
* Excellent problem-solving skills and attention to detail.
* Strong communication skills and the ability to work well under pressure.
* Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.
Why Join Us
* Competitive salary and benefits package.
* Opportunity for professional growth and development.
* A collaborative and supportive team environment.
* Access to cutting-edge technology and tools.
To Apply
Send your CV and a cover letter outlining your experience and why you would be a great fit for this role to (url removed)
Join us and be a key player in driving our success and the success of our clients!
Make your mark in the IT industry with us. Apply now and start your journey with a company that values your expertise and dedication.
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