Job description
Commercial Account Handler - Worcester
Are you an experienced Commercial Account Handler looking to join a respected, people-focused insurance brokerage?
Our client, a well-established firm based in the heart of Worcester, is renowned for their expert advice, long-term client relationships, and supportive team culture. Due to continued growth, they're seeking confident and knowledgeable professionals to join their expanding team.
As a Commercial Account Handler, you'll take ownership of a varied portfolio of commercial clients across a range of industries. You'll deliver tailored insurance solutions, provide trusted advice, and build strong, lasting relationships.
Your key responsibilities will include:
1. Managing renewals, mid-term adjustments (MTAs), and new business quotations
2. Advising clients on a broad spectrum of commercial insurance products
3. Negotiating with insurers to secure competitive terms and comprehensive cover
4. Supporting Account Executives with administrative and technical tasks
5. Ensuring compliance with FCA regulations and internal procedures
6. Providing a high standard of customer service to foster client loyalty and retention
About You
We're looking for someone who brings both expertise and enthusiasm to the role.
You will ideally have:
7. A minimum of 2 years' experience in a Commercial Account Handler position or similar role
8. A solid understanding of the insurance market
9. Excellent communication, negotiation and relationship-building skills
10. Strong attention to detail and accuracy
11. The ability to manage your own workload and meet deadlines
12. Experience using insurance based systems and MS Excel
13. Cert CII qualification (not essential)
What's in it for You
14. Join a friendly team that values integrity and professionalism
15. Work in a central Worcester location with great local amenities
16. Access to ongoing training and career development opportunities
17. Be part of a supportive environment where your contribution truly makes a difference
If you're a motivated and experienced insurance professional ready to take the next step in your career, we'd love to hear from you.