Overview
Become a Retail Sales Assistant at The Works. This is not just a job. This is a mission to inspire people to read, learn, create and play.
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – that’s super cool with us!
Responsibilities
* Be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
* Support customers to find the paint, books, games and other products that unleash creativity and play.
* Assist with stock, pricing and merchandising deliveries; manage the flow of stock and ensure shelves are inviting.
* As a keyholder (over 18), support Store Management to open, close and run the store when needed.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can’t resist your helpful recommendations!
* Resilient champion: You can handle a fast-paced retail environment, juggling busy days, heavy deliveries and customers with ease.
* Stock magician: You tackle sorting, pricing and merchandising deliveries with confidence.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder and support Store Management to open, close, and run the store when needed. You’ll receive our additional keyholding pay enhancement when holding keys. If you’re under 18, you’ll train to earn the enhancement when eligible.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do. We Listen. We Care.
Diversity & Inclusion
We are proud to have an inclusive culture where everyone can be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and provide reasonable adjustments for interviews.
Benefits
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks – access exclusive online discounts across hundreds of retailers
* Family Friendly Leave – enhanced maternity, paternity and adoption pay
* Holiday – 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy – training and development opportunities
* Wagestream – early access to 50% of wages earned
* Share Scheme – own a piece of The Works
* 24/7 support for you and your family via Retail Trust
* Healthcare Cash Plan to help with everyday healthcare costs
* Additional benefits including long service awards, pension, life assurance, Cycle to Work, and more
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