Job Title
Progression Coach
Reports to
Team Leader
Salary
Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata
Hours of work
Full Time (37.5 hours per week)
Service Delivery
* Participate in the delivery of services to young people, which will include undertaking needs, risk, and vulnerability assessments, developing support and risk management plans, and leading/participating in case review meetings and multi-agency meetings.
* Develop and deliver life and social skills programmes in individual and group work settings and facilitate the participation of young people in their support plans.
* Support young people to make their voices heard and enable them to participate in activities and events.
* Support young people’s engagement with work and learning, develop positive family and other support networks, assist young people to maintain accommodation and provide support with any problems which may arise.
* Ensure young people feel supported and encourage them to engage with internal and external services as part of their support.
* Alongside the team, provide psychologically informed environments for young people in our services.
* Support and encourage young people to undertake the St Basil’s life skills programme and to achieve qualifications and sustain education, training, and employment opportunities.
* Establish and develop links with training providers, employers, volunteering networks to improve access to training and work opportunities for young people.
* Organise and accompany young people to appointments as appropriate.
* Prepare young people to take up and sustain settled accommodation and to continue to provide ongoing support to them.
* Be available to young people for regular support sessions and to respond to crises.
* Maintain accurate records e.g. support plans, day-to-day records, incidents, and complaints.
* Assist in the preparation of accommodation, which may involve setting up starter packs and clearing rooms as required.
* Provide regular, person-centred and structured outcome-focused support that prevents and responds to change or crisis.
* Support young people to access move-on accommodation and transition from supported housing into their own home.
* Lead and manage the arrangement and delivery of activities for young people.
* Ensure benefit claims are made to maximise young people’s incomes and support them to pay their rent and bills.
* Support young people to manage debts and rent accounts to sustain tenancies, and to maintain their properties to an acceptable standard.
* Lead and manage the delivery of formal and informal resident consultations.
* Manage and resolve incidents of anti-social behaviour in a manner consistent with PIE; de-escalate difficult situations and encourage young people to make good choices.
Housing Services
* Support housing functions by carrying out property inspections, raising repairs and undertaking cleaning duties as required.
* Carry out non-specialist health and safety testing such as weekly fire alarm tests, fire drills and monthly emergency lighting tests as required.
* Support the letting of void properties; assess referrals, arrange and deliver property viewings, and organise sign-ups and inductions.
* Provide access for contractors, St Basil’s staff and other third parties in accordance with tenancy and licence agreements.
* Support young people to set up accounts with utilities providers and councils and help them understand payment responsibilities.
* Support the recharge process where damage has been caused by a young person.
Qualifications
Essential:
* NVQ level 3 in health & social care, advice and guidance, or other relevant/equivalent qualification (or prepared to work towards).
Desirable:
* NVQ level 4 or above in care, advice and guidance or other relevant/equivalent qualification (i.e. Youth or Social Work) or working towards this.
Role Experience
Essential:
* Working with young people in settings such as Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.
* Experience of working with and delivering a service through payments by outcomes (PBO or PBR).
* Experience of working with young people with multiple complex needs.
* Experience of safeguarding vulnerable children, young people, or adults.
Desirable:
* Experience of working in a psychologically informed environment.
* Experience of working with people with dual diagnosis.
* Experience working with volunteers or students.
Knowledge
Essential:
* Up-to-date knowledge of current welfare rights and relevant legislation.
* Up-to-date knowledge of housing legislation.
* Up-to-date knowledge of the Children, Adults, and associated care acts.
Desirable:
* Up-to-date knowledge of Ofsted supported accommodation requirements.
* Up-to-date knowledge of Housing Benefit and UC rent systems.
* Up-to-date knowledge of mental health, domestic abuse, drug and alcohol and homelessness legislation.
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