Finance & Billing Administrator
The administrator role plays a key part in supporting all our finance department with a wide range of operational and administrative tasks. Based in our newly refurbished Fareham offices, we’re looking for an Administrator to support the day‑to‑day running of the finance function and wider business operations.
This role will involve a variety of administrative responsibilities, including maintaining records, processing documentation and payments, liaising with suppliers and internal teams, and assisting with general operational and stock‑related tasks as required.
You may be at the beginning of your career and looking to develop your administrative skills within a supportive organisation, or perhaps already working in an office environment and looking for your next opportunity within a growing business.
This is a fantastic opportunity to build your experience within a professional office environment, with clear opportunities for development and progression in a company that is committed to investing in its people.
What do we offer?
* Holiday rising with each year of service
* Your Birthday Off
* Access to Perkbox platform
* Free eye tests & support towards glasses
* Employee Assistance Programme offering confidential Wellbeing Support
* Regular events and activities throughout the year including Christmas Party & Employee Awards
* Company pension scheme
You’ll get involved in:
* Add, amend, and cease customer billing lines within the billing platform
* Raise customer invoices on a daily basis in line with company procedures
* Assist with monthly bill runs within the billing system
* Calculate early termination fees for customer fixed line and IT services
* Raise all GOGW (Goods on Goodwill) credits for customers
* Respond to customer billing queries professionally and efficiently
* Manage and respond to internal billing support tickets
* Convert purchase orders (POs) into Goods Received Notes (GRNs), ensuring MAC addresses and serial numbers are accurately recorded
* Convert GRNs into supplier invoices within the accounting system
* Maintain all product codes within the accounting system, including creating, updating, and inactivating codes where required
* Add all Transfer of Title charges into the CRM system
* Participate in monthly stock takes alongside Service Delivery teams
* Assist with mobile stock takes and stock administration activities
* Ensure inventory and stock records remain accurate across systems
Ideally, you’ll have experience of:
* Working within an office environment
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