Location: Riverbank House, London EC4R 3TN
Contract: 6 Months
Start Date: ASAP
Purpose of the Role
Work as part of the Platforms Engineering team to deliver, support, and enhance cloud-based platforms that enable business units across the organisation. The role requires both technical expertise and stakeholder engagement to continuously improve platforms, tooling, and processes.
Key Responsibilities
* Develop, implement, and support cloud platform solutions.
* Enable users and development teams to build, migrate, and manage applications within the cloud environment.
* Provide hands‑on expertise to ensure infrastructure is automated, secure, and scalable.
* Support core infrastructure across test and production environments, including troubleshooting and incident resolution.
* Participate in evaluating new technologies and developing new services.
EUS Platform Ownership
* Manage Exchange Online and hybrid Exchange environments.
* Configure and maintain:
o Connectors and SMTP relay services
Security, Compliance & Identity
* eDiscovery case management, litigation holds, and retention/archive policies
* Email security and domain management (SPF, DKIM, DMARC, DMARC analysis tools)
* Azure Entra ID tenant configuration and lifecycle management
* Enterprise applications, SAML SSO, and integrations
* Conditional Access policy design and enforcement
* Certificate and secret lifecycle management
* Hybrid identity via AD Connect (sync health, schema updates, incident resolution)
* Azure Entra ID B2C / External ID for customer‑facing apps
Operations & Engineering
* Incident management and root cause analysis for messaging outages
* Monthly patching and change implementation
* Develop and maintain PowerShell automation scripts
* Monitor platform health and collect performance metrics
* Identify areas for improvement and drive optimisation initiatives
Candidate Profile / Must‑Have Skills
* Strong experience with:
o Exchange Online and hybrid Exchange environments
o PowerShell scripting and automation
* Solid understanding of:
o Email security (SPF, DKIM, DMARC)
o Identity and access management
o Cloud infrastructure and services
* Experience with incident management and troubleshooting in production environments
* Knowledge of compliance tools such as eDiscovery and retention policies
* Familiarity with certificate and secret management
Soft Skills
* Strong stakeholder engagement and influencing skills
* Ability to collaborate across technical and business teams
* Proactive mindset with a focus on continuous improvement
* Strong problem‑solving and analytical abilities
* Effective communication and teamwork skills
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