Sales, Marketing & Client Relations Executive
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WE’RE HIRING! 🚀
Are you organised, client-focused, and passionate about helping entrepreneurs succeed? Join our award-winning team at Thomas & Co International as a Client Success Associate and play a key role in transforming how clients experience accounting and advisory services.
YOUR PARTNER IN BUSINESS!
Thomas & Co International is a multi-award-winning, modern cloud-based accountancy firm based in Greater Manchester. We’re shaking up the world of finance with passion, hunger, and a drive to deliver exceptional service to entrepreneurs — while building a team of winners who want to do the same!
Our specialty is helping entrepreneurs gain deep insights into their finances so they can scale profitably, save tax efficiently, and build generational wealth.
If you’re an ambitious professional who loves working with people and wants to make a real difference in their client journey, this could be the perfect role for you!
👉 Visit our INSTAGRAM / LINKEDIN to find out more about who we are and what we do!
About The Role
To support the CEO and wider team by managing inbound leads, client communications, and marketing follow-ups ensuring every prospect, client, and partner receives professional, timely, and engaging communication. This role bridges sales, marketing, and customer care, helping to create smooth journeys from first contact through to happy, long-term clients.
Working Hours & Location
Monday to Friday Full time, 37.5 hours
Hybrid/Remote role - Oldham
Key Responsibilities
* Manage inbound leads across multiple channels, ensuring prompt responses and accurate CRM updates.
* Qualify prospects, follow up on enquiries, and support the CEO with proposals and meeting scheduling.
* Act as a friendly, reliable point of contact for clients and prospects, maintaining a professional brand tone.
* Gather and share client feedback to improve communication and service quality.
* Assist in coordinating marketing campaigns, webinars, and events, including follow-ups and attendee management.
* Support social media outreach, content sharing, and delivery of marketing materials to prospects and clients.
* Prepare simple weekly reports on leads, conversions, and client activity for the CEO.
* Identify opportunities to streamline processes and enhance the client experience.
What We’re Looking For
* Exceptional communicator with strong people skills
* Background in customer success, inside sales, or sales support (preferably B2B)
* Proven experience managing high volumes of leads, inbound inquiries, or event attendees
* Tech-savvy with CRM or pipeline management tools (e.g. HubSpot, Pipedrive, GoHighLevel, Respond.io, etc.)
* Organised, proactive, and detail-oriented — thrives in a fast-paced, growth-oriented environment
* Confident phone manner and written communication styleDriven by results, conversion metrics, and client experience
Why Join Us?
Benefits
At Thomas & Co International, you’ll be part of a forward-thinking, friendly, and supportive team. We value your expertise, encourage professional growth, and reward commitment. Our benefits include:
* Profit-share model
* Cash back medical scheme
* Gym membership contributions
* Life cover
* Holiday buy-back option (up to 5 additional days each year)
* An additional day off for your birthday
* Flexible working opportunities
* Clear career development pathways
No agencies, please. We kindly request that recruitment agencies refrain from submitting unsolicited CVs. We will not accept responsibility for any fees related to unsolicited CVs sent to our hiring managers or HR team.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Accounting
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