Adecco are proud to be recruiting on behalf of our prestigious client based in Chester for a Senior Greek Speaking Customer Service Agent to work on 12 Month Contract initially.
Our client is a global pharmaceutical company who develop and deliver medicines to patients who suffer with serious health conditions. Transforming patient's lives through science in oncology, haematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry.
The successful candidate for this role will be fluent in English and Greek, another European language is also ideal but not essential.
Ideal Candidate
1. Has good customer service skills and logistics knowledge and experience of receiving and processing orders
2. Has Logistics knowledge - distributing the medication out of their hub - looking for someone of how that would work, aware of routes and journeys, knowledge of Greece and Cyprus' layout/culture.
3. Happy to deal with any customer complaints
4. Confident at liaising with Stakeholders and 3rd Party couriers in Greece
5. Needs to be an autonomous worker and confident at managing a high volume of calls
6. Ideally have knowledge of SAP and CRM tool such as Oracle
Benefits -
7. Hybrid working. The role is 50% working from home and 50% working from the Chester office, you must live within an hours commute from Chester to apply and be happy to be in the office on Wednesday's with the rest of the team.
8. Free on-site parking available.
9. Thorough training (4-6 Months) given before working independently.
Pay - £17 per hour
Hours - Monday to Friday, 35 Hours per week 8am - 4pm
Location - Chester (Must live within 1 hours commute to Chester to apply)
Apply today for consideration
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.