Tesco Shift Leader - Days - Battle Wallsend Express
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Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
About the role
Availability Window
* Sun: 06:30 - 23:00
* Mon: 06:30 - 23:00
* Tue: 06:30 - 23:00
* Wed: 06:30 - 23:00
* Thu: 06:30 - 23:00
* Fri: 06:30 - 23:00
* Sat: 06:30 - 23:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We’re eager to hear from you regardless of your availability within the advertised times. Click here to read more.
Customers are at the heart of everything we do.
Supporting store teams and ensuring smooth operations is key. From helping customers to overseeing daily store functions, being a Shift Leader at Tesco is rewarding. You’ll oversee the store from the shop floor, striving to improve experiences for customers, colleagues, and communities daily.
As a Shift Leader, you’ll:
* Work in a dynamic retail environment
* Manage duty shifts, coordinate team efforts, and ensure a well-presented, stocked store
* Assist customers and ensure they leave satisfied
* Coach colleagues and seek service improvements
* Support store safety and support colleagues in-store
* Monitor store performance and help implement improvements
* Lead by example and motivate your team
Please note you must be 18+ to apply.
You will be responsible for
* Coordinating store team to deliver excellent shopping experiences
* Supporting colleagues and managing store opening/closing
* Being the point of contact in the absence of a manager
* Ensuring store cleanliness and presentation
* Supporting community and charity events
* Fostering an inclusive team environment
* Providing excellent customer service
* Communicating store updates and performance insights
* Implementing operational improvements and safety routines
You will need
* To be a role model in customer service
* To build positive relationships with colleagues
* Strong communication skills
* Leadership qualities and decision-making skills
* Motivation and curiosity to improve service and operations
Whats in it for you?
Reasons to join Tesco include:
* Variety of work and flexible hours
* Career development and training opportunities
* Inclusive environment celebrating individuality
* Your voice and ideas are valued
* Focus on wellbeing and support
* Colleague benefits: holiday, discounts, wellbeing services, pension, and more
About us
Our vision is to become every customer’s favourite way to shop. We are committed to responsible, sustainable business practices and creating an inclusive environment where everyone feels welcome.
We support flexible working and are proud to be a Disability Confident Leader. We are committed to accessible recruitment and support for all candidates.
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