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Business support administrator

Liverpool (Merseyside)
Lorien Resourcing
Business support administrator
Posted: 6h ago
Offer description

We are urgently looking for a Administrator to work for a leading insurance company on a contract basis!

Rate: £12.60 per hour

IR35 Status: Inside

Location: Liverpool - on-site 5 days per week

Hours: 7 hours a day (35 hours per week)

Length: 6 months

Please note that we require someone who is able to start immediately and has a right to work in the UK.

Description:

The purpose of this role is to provide support to the Technical Unit areas by delivering an efficient service, ensuring all required task and activities are undertaken in a timely manner.

Key Accountabilities:

* Adhere to all Business Support processes and procedures to ensure Business Delivery & Financial Performance
* Accurately sort and screen all incoming new claims distributed to the relevant team/handler within service level agreements.
* Reassign new and existing claims on all case management system as required
* Use all communication mediums to progress and update claims as required, including but not limited to telephony/text message/on-line portals
* Set up new exposures within Claim Centre and all other case management systems as required
* Review post to categorise and assign as appropriate.
* Identify and flag any immediate activity that is causing any detrimental risk or cost to the business.
* Maintain an even handler work balance across the department.
* To contribute to continuous improvement for your team and department.
* Use initiative to track work performance and volumes as required.
* Consider alternative ways of working and make recommendations/suggestions as appropriate.
* Run reports and analyse data
* Any other reasonable request as the role develops and evolves

Please get in touch if this sounds like the right fit for you!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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