Job Description:
Job information Retail HR Advisor from the Company Hotel Chocolat, this latest Retail HR Advisor job vacancy is located in the city Hybrid work in Royston located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE .
Job Responsibility:
Job Details
Job Title: Retail HR Advisor
Location: Royston
Contract Type: Full-Time Permanent
Salary: £35,000 per Annum
We are looking for a Retail HR Advisor to join our HR team on a permanent basis. As HR Advisor for Retail, you'll build effective working relationships across the Retail estate, working closely with our Store and District Managers to provide expert advice and guidance on HR related queries across the employee lifecycle.
You'll also work closely with the Retail HR Manager, identifying trends and opportunities to improve the employee experience and supporting on HR projects in line with our People Shapers.
We offer a competitive salary, a range of company benefits, 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.
We've adopted hybrid working, meaning you'll join us on site for two days a week and work from wherever you like for the other three days. Please note: you will need a full UK driving licence for this position.
Responsibilities:
* Advising, coaching, and developing our Retail management teams to deal with ER cases and HR matters.
* Supporting Retail management teams with completing and submitting OH referrals.
* Attending and chairing weekly Retail HR Surgeries: providing advice, coaching and guidance to Retail management teams.
* Travelling to stores and premises throughout the UK and ROI to support with ER cases as needed.
* Leading on complex/higher risk ER cases, escalating to the Retail HR Manager where necessary.
* Assisting and coaching the Omnichannel HR Support Coordinator with low level ER cases.
* Assisting in ongoing creation and maintenance of Hotel Chocolat's HR policies and procedures.
* Reviewing feedback from Retail Exit Surveys to identify patterns and trends.
* Working with the HR Systems & Data Analyst to produce reports detailing key HR metrics for Retail.
Requirements:
* Experience advising on and managing a high volume of ER cases of varying complexity.
* Excellent knowledge and understanding of UK employment law, regulations, and best practice.
Desirable:
* Experience in actively contributing to and driving forward people initiatives and HR project work.
* Experience of dealing with settlement agreements, ACAS resolutions and employment tribunal cases.
* Demonstrable experience working in an HR role within a retail or hospitality environment.
About Us:
We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser.
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