Overview
Customer Solution Advisor St Ives, Cambridgeshire
Salary: Up to GBP28,000 OTE
Hours: Monday to Friday, office-based (usual office hours)
Are you a customer service advisor looking to take the next step into sales? If you have experience with upselling, cross-selling, or a desire to move into sales from your previous role, this is the perfect opportunity for you!
Our client is launching a brand-new Customer Solution Sales Team within their vibrant and busy call centre in St Ives. This is a fantastic chance to join a growing team and be part of something exciting from the very start.
Start Date: 15th September
Interviews: Scheduled for next week
Responsibilities
* Handling inbound and outbound customer enquiries professionally and courteously
* Building rapport to understand customer needs and recommend suitable products or services
* Confidently handling objections and turning interest into confirmed sales
* Following up on leads, quotes, and opportunities to maximise conversion rates
* Maintaining accurate records of all customer interactions and sales activity in the CRM
* Working closely with colleagues to achieve team targets and KPIs
* Meeting or exceeding individual performance targets
Qualifications
* Retail sales experience, customer service sales experience, fundraising, or any sales-related background is desirable
* Strong communication skills with the ability to influence and persuade
* Resilience and a positive attitude towards achieving targets
* Good organisational skills and attention to detail
* Ability to work well under pressure in a fast-paced environment
* Proactive, self-motivated, and results-driven personality
If you’re ready to step into a sales-focused role, build your career, and join a dynamic, supportive team, apply now to be considered or contact Kara at Interaction Recruitment to hear more!
**Note:** This job description is provided for advertisement purposes and may be subject to change.
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