3-Month Contract with a local authority Job Purpose Responsible for delivering operational excellence across various HR processes including HR Advisory, Employee Relations, Recruitment, Contracts, FOI’s, DBS’s, and Invoices. This role also involves acting as the key liaison for the team in supporting the payroll function and engaging in non-complex casework related to absence management, grievance, and disciplinary matters. Key Duties/Accountabilities Prioritize workload and respond to urgent requests, with support and direction from the Team Leader and service manager Respond to customer demand on the HR Function, supporting casework, absence data and cases, recruitment, workforce reporting, systems support, learning, and organization development Act as the first point of contact for the HR function, resolving process or policy application-based queries and basic data access requests, and triaging other requests Essential Experience Required Experience of working in an HR department in a customer-focused organization, proactively facilitating and leading change Experience of applying HR policies and processes in a shared service center environment Essential Qualification Required CIPD Associate or working towards, and/or equivalent commensurate relevant experience Additional Information Working hours: 21 hours per week The role closes on 30th July 2025, apply ASAP. Requirements Requirements Proven experience in HR department in a customer-focused organization Familiarity with HR policies and processes in a shared service center environment CIPD Associate or equivalent relevant experience