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Technical solutions engineer

Borehamwood
Permanent
Call Systems Technology Ltd
Solutions engineer
£40,000 - £50,000 a year
Posted: 20 February
Offer description

Location: Elstree (Hertfordshire / North London)
A unique opportunity for a varied RF professional role:
We’re looking for a skilled and proactive Technical Engineer to join our small (40 people) but mighty (thousands of customers) team as we grow our products and services in 2026 and celebrate our 30th year in business!
CST are providers of RF-based solutions including two-way radio, paging systems and critical messaging solutions – some integrated to third-party systems. We serve a large end-user customer base and small reseller network. Our clients include globally recognised corporations and private VIPs in the UK and overseas. CST’s installations cover all industries from national hotel and retail chains to superyachts and NYC skyscrapers.
The Opportunity
We’re looking for an experienced RF professional. You'll be working hands-on to cover technical tasks and supporting colleagues in this "All-Rounder" role.
Research, Design, Test, Document
* Assist with occasional research, design and testing of radio frequency-based products including low-band UHF technology (Apply online only) MHz) and two-way radio solutions developed by the company or as sold by our manufacturer suppliers; standalone and integrated solutions.
* Assist Technical Manager with new software and hardware products to be operationally assessed using tools, as part of technical sign-off.
* Help deliver reliable, high-performance wireless systems, working closely with project and engineering colleagues to ensure every system meets top-tier industry standards.
* Assist with the creation, delivery and control of technical documentation and procedures.
Production Supervision
* Lead liaison between Technical and small Production team (6) ensuring successful integration of technical improvements, new products and programming updates.
* Be the first point of contact for changes in system build or configuration, introduction of new products via hands-on training and technical quality assurance etc. Perform regular assessments to ensure CST quality control / assurance standards are met.
* Monitor the technical skillset and knowledge retention of the Production Technicians (6) and Engineers (4), defining and delivering training to improve technical understanding.
Team Support
* Acting technical liaison to assist relevant ISO processes and investigate non-conformance issues. Answer technical queries and remote assist Field Engineers where required.
* Product training to colleagues who deliver client installation and support (one day a month).
* Attend client, supplier and team meetings on or off site where required. Occasional travel with engineers to client sites to assist complex site surveys or installations.
Attributes
* Strong technical aptitude to learn company products and relevant technical ecosystem at CST.
* Ability to collaborate and communicate effectively to tech and non-tech colleagues. Demonstrated experience to learn new practices, quickly and efficiently.
* Leadership and vision in supervising staff, projects, and initiatives.
* Commitment to high standards and a diverse workplace.
Experience
* At least four years in a similar role, with at least two years in a supervisory position.
* Electronics Engineering or similar education and proven UK work experience.
* Knowledge of RF-based technology such as paging & two-way radio is advantageous. Knowledge of IT hardware (routers), Windows software and networking is preferred.
* Programming languages for software applications (ideally C#, Java, Python).
* Experienced in workflow process and best practice for our ISO-certified environment.
Our ideal candidate
* Team player with initiative and a passion for our technology and client industries.
* Strong background in RF, comfortable carrying out hands-on work, enjoys occasional client-facing meetings and surveys / installations and wants to help colleagues succeed in delivering solutions.
* Proven practical RF testing and occasional design across low-band UHF range. Conversant with simple manufacturing techniques including design for manufacture test.
* Good practical skills including soldering, fault-finding and the use of RF test equipment. Good knowledge of RF digital / analogue and power supply / antennae distribution (on-site).
* Strong communicator with excellent email, report and tech report writing skills and the ability to communicate clearly any problems, solutions or results to various stakeholders.
What CST offers for this role
* Competitive salary depending on experience, with employer pension contribution (to 8% combined employer / employee)
* Standard work tools (laptop, mobile etc); free on-site parking, workwear and social events
Do you have the technical know-how and people skills to assist our Technical Manager, help grow our product portfolio and shape our technical team for the future?
To be considered for this role, the baseline requirements are an unlimited right to work in the UK, a full UK driving license, and current residence in the UK. Relocations and non-drivers will not be considered

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