Overview
Join Our Team as a Front Of House Leader at Pret, Unit 100 Cheshire Oaks Designer Outlet, Kinsey Road, South Wirral CH65 9JJ GBR.
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Responsibilities
* Lead the team by example, showing genuine care for our customers' happiness.
* Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
* Create personalized experiences that connect with each customer on a personal level.
* Be the friendly face of Pret, inspiring your team to do the same.
* Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
* Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
Position Details
* Full-time - Shifts are spread over 5 days from Monday to Sunday. Availability from 6:00am to 11:00pm is required.
Requirements
* Previous supervisory experience and a passion for food and customer service are preferred.
We Offer
* £13.31 to £14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
* Flexible shifts
* Free meals while you’re working
* Club Pret Membership, with 50% off food and 5 free drinks a day
* Earn an extra £5 when you start to work between 3am and 5am
* 28 days paid holiday (pro-rata if you're part-time)
* Virtual GP
* Your Pret Benefits – employee discount program (Retail, Food, restaurants, Gym, etc)
* Free shoes
* Rewards for outstanding performance
* Pension scheme
* Length of service reward
* And more…
Career Growth
* Outstanding training and development (Over 85% of our managers have been internally promoted, with many joining as a Team Member).
* Grow with us and earn professional qualifications: Apprenticeships Level 3 available.
* Use of our internal Opportunity Network to see all available Pret jobs both within shops and at the Support Centre.
About Us
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. We focus on quality, sustainability, and innovation, and are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day, and anything we don’t sell goes to charity. Our coffee is 100% organic and our Coffee Fund supports the next generation of farmers. This is part of what makes Pret special.
If you thrive in a fast-paced environment, enjoy working with a team, like early mornings, and have a passion for serving delicious food and drinks, we want to hear from you!
For more information about the role, benefits, and values, please visit: https://www.pret.co.uk/en-GB/pret-jobs
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