Assistant Restaurant & Bar Manager - Chester Assistant Restaurant & Bar Manager Location Description The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity. Job Description The Role We are looking for an experienced and passionate Assistant Restaurant & Bar Manager to support the leadership of the Restaurant & Bar at The Reserve. This is an exciting opportunity to work within a unique setting where attention to detail and guest experience are paramount. You will work closely with the Restaurant & Bar Manager to ensure seamless daily operations, elevate service standards, and lead a knowledgeable and engaged front-of-house team. Key Responsibilities Support the day-to-day management of the restaurant floor Deliver and maintain exceptional service standards aligned with a premium dining experience Lead, coach, and inspire the front-of-house team Ensure strong product knowledge across food, wine, and beverages Handle guest feedback with professionalism and care Assist with staff training, rotas, and performance management Maintain compliance with health & safety and food hygiene standards Support cost control, stock management, and revenue optimisation What We’re Looking For Previous experience in a supervisory or assistant management role within a high-quality restaurant or hotel A genuine passion for fine dining and guest experience Strong leadership and team development skills Excellent communication and attention to detail Confidence in managing a fast-paced, high-standard environment Flexibility to work evenings, weekends, and holidays Troo Benefits Free Meals on Duty : Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Zoo Membership : Membership for you, your partner and your children to visit the Zoo during your time off. Food & Beverage Discounts : Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars. Employee Discount Rates : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices. Long Service Incentives : Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Employee Assistance Programme : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.