Full Time Position (40 hours) - Salary £30,000.00 per annum
Shifts typically range from 8:30 AM until 18:00 PM
Join the Sopwell House Family!
Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. Were proud to be a place where exceptional service is delivered with warmth, pride and purpose. Were currently looking for a passionate ReservationsAssistant Manager to join our dedicated team.
Your role in our family:
Support the Reservations Manager in the daily running of the department
Help maximize occupancy and revenue through effective reservations management
Ensure a smooth and efficient booking experience for all guests
Lead and supervise the team in the absence of the Reservations Manager
Attend Head of Department meetings and contribute to hotel-wide goals
Uphold high service standards and support training and development of team members
What would make you the perfect fit?
2+ years experience in hotel reservations or front office
Familiarity with booking systems/PMS (e.g., Opera preferred)
A highly organised approach with strong attention to detail
Natural leadership skills with the ability to motivate and support a team
A calm, solution-focused mindset under pressure
Confidence working with data, reports, Word, and Excel
A genuine passion for hospitality and delivering seamless guest experiences
Excellent communication skills, both written and verbal
The best bit:
28 days holiday + 1 Extra Holiday Day on Birthday
Long Service Loyalty rewards
Discounted Food and Beverage and accommodation
Staff Events
Introduce a friend at work bonus
Staff meals on duty
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of Perfect Contentment for both our team members and guests alike Spreading kindness one act at a time along the way. Our team pride themselves on Performing with Drive and Serving with Soul in everything we do.
Being a part of the Sopwell Family made me think anything was possible in my career
If this sounds like your dream job, we would love to hear from you!
All applicants must have the right to live and work in the UK.Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.
TPBN1_UKCT