Job Role: Team Leader - Domestic Abuse (DVA)
Salary: £27,810 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath & Northeast Somerset
Additional information:
Valid driver's license and access to a car for business purposes
Participation in an on-call out of hours rotaAbout the Role:
In this pivotal role, you'll be a visible and active presence across our teams, clients, and partner organisations-ensuring the smooth and effective running of the service. You'll empower staff to deliver high-quality, person-centred support that enables clients to reach their full potential, while also fostering a supportive environment through regular supervision and meaningful conversations.
Working closely with the Service Manager, you'll play a key role in driving service improvements, embedding best practices across local projects, and helping us meet our key performance indicators (KPIs).
Responsibilities include:
Supportive Line Management: Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delivery high-quality services.
Delivering Person-Centred Support: Manage a caseload of clients, offering tailored, trauma-informed and strengths-based support that empowers individuals.
Driving Multi-Agency Collaboration: Work effectively with external partners to maximise opportunities and outcomes for clients through joined-up, holistic support.
Safeguarding and Incident Management: Respond to local incidents and safeguarding concerns, ensuring appropriate action is taken, clearly communicated, followed up, and accurately recorded.
Qualifications / Requirements:
A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work
Experience and understanding of working with vulnerable individuals and/or socially excluded people
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
Great opportunities for career development and free monthly training sessions from experienced facilitators
27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)