Job Description
Fines Officer - Lincoln
358 High Street Lincoln,
Lincolnshire
LN5 7QA
£12.36 rising to £12.53 after 12 weeks
Mon-Fri 9am-5pm
Job description
Key purpose of the role
Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other 'upfront' compliance actions include increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS' responsibilities for the enforcement of Fines, Community Penalty Breach Warrants, and other enforcement work.
Duties may include:
1. Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
2. Process financial information.
3. Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
4. Create and update records on in-house computer system and data input.
5. Collection of financial impositions imposed by the court.
6. Enforcement of financial impositions using designated Fines Officer Powers.
7. Process Casework including standard documentation and information, court orders, claims, fines, fees etc.
8. To work to workload targets in terms of throughput and accuracy.