Renewals Specialist – Hull
Salary: £50,000 OTE
Job Type: Full-time
We have a new job vacancy for a Renewals Sepcialist in Hull for my client’s main dealership. Join a Premium Brand at an Award-Winning Dealership. We’re recruiting for a Renewals Specialist to join an exisiting team in Hull. This is a fantastic opportunity to work with a brand that’s more popular than ever, in a dealership known for its excellence. You’ll be supported with the tools and resources you need to succeed — all we ask is that you bring the drive and commitment.
Renewals Specialist Role
This is a dual-focused role, split 50/50 between outbound customer contact and in-showroom engagement. You’ll be responsible for maximising renewals and enhancing customer retention using dealer management system and key software tools.
Key Responsibilities
Contacting customers by phone to discuss renewal opportunities and book appointments
Delivering a VIP experience in the showroom, assessing customer needs and building rapport
Maintaining accurate records of renewal activity including prospects, appointments, and conversions
Adhering to company and manufacturer policies and proceduresWhat We’re Looking For
Confident communicator with experience in outbound customer contact
Background in call centres or sales environments is advantageous
Strong interpersonal skills and the ability to build authentic relationships
Passion for the automotive industry and delivering exceptional customer service
A-Level or equivalent education (preferred)Benefits
Commission pay
Company pension
Cycle to work scheme
Referral programme
Sick pay
Octane Recruitment
Consultant –Jordan O'Connor
NTHOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments