We are seeking a qualified Service Advisor on behalf of a reputable automotive dealership group. This Service Advisor position presents an excellent opportunity for experienced motor trade professionals looking to progress within a stable and professional environment.
The successful Service Advisor will be integral to delivering high standards of customer service and supporting the workshop team efficiently.
Benefits:
Basic salary up to £34,000, with an OTE of approximately £39,000 including bonuses and profit sharing
Monday to Friday working hours, 08:30 – 17:30, with Saturdays on a rota (1 in 2), mornings only
Profit share of the service department’s net profit
Generous staff discounts on MOTs, services, and parts
Life assurance, company pension scheme, and 22 days’ holiday
Extensive training on systems and processes
Opportunities for career advancement within a group operating over 10 sites and multiple brandsDuties:
Managing service, repair, and maintenance bookings via telephone, face-to-face, and email
Processing bookings using Kerridge (or similar) IT systems accurately and efficiently
Liaising with workshop teams to ensure all aspects of the job are scheduled correctly
Keeping customers updated throughout the repair process and upselling additional work or products where appropriate
Handling all related administrative tasks such as invoicing, vehicle handovers, and payments
Ensuring customer satisfaction standards are consistently met or exceeded
Promoting service plans, warranties, and approved vehicle products
Maintaining detailed records and ensuring compliance with manufacturer standardsRequirements:
Proven experience as a Service Advisor or in a similar customer-facing position within the automotive industry
Strong interpersonal and communication skills, capable of building rapport with customers and workshop staff
Organisational skills and the ability to prioritise tasks to meet deadlines
Quick learner with a keen eye for detail and accuracy
PC/language skills; Kerridge/ADP experience is preferred
Full clean driving licence
Background working in accident repair, main dealer, or independent garages is highly desirableIf this Service Advisor position appeals to you and you are eager to develop your career with a respected dealership group, please contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Bognor Regis and West Sussex today to discover more about this exciting Service Advisor vacancy.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today